In addition to emails and secure messages, we will be adding the ability for firms to send and receive SMS messages to their clients. You will be able to send SMS as one-off and as automations You will be able to reply to SMS received from your clients While secure messages (similar to Whatsapp, but integrated with your portal) offer additional functionality (client tasks, automatic reminders if message is unread, attached documents, etc) - SMS will offer a way for you to communicate with your clients on their phone without using any additional apps and not via email.